1. We offer a 100% rebate on Piano Land purchases towards a new Steinway-designed Boston or Steinway piano sold through Lewis Eady.

2. If you upgrade your Piano Land piano to a new Steinway-designed Boston or Steinway piano, your old piano will be uplifted when your new piano is delivered. Standard pick up and delivery is included in the upgrade; however, conditions apply (see Delivery Policy).

3. Piano Land offers a 5-year timeframe for upgrades from a Piano Land piano to either a new Steinway-designed Boston or Steinway piano.

4. Any disputes arising from, or in connection with, the Upgrade Policy will be resolved in accordance with New Zealand law. Both parties agree to attempt to resolve any disputes amicably through negotiation and mediation; and, failing resolution by those means, to submit the dispute to binding arbitration in Auckland, New Zealand.